Party 1: OMAapp Pty Ltd (Provider)
Party 2: User of the service (Individual)
Jurisdiction: Australia
While providing the Services, Provider collects Personal Information about Individuals. This document describes how the Provider collects, stores, uses and discloses Personal Information. If the service is used to collect information for a Government entity, then the provider must comply with that Government entity's privacy policy.
Provider may collect the following types of Personal Information about Individuals:
Provider may collect Personal Information about Individuals using the following methods:
Provider may hold Personal Information about Individuals digitally. Provider ensures that Personal Information is protected from unauthorised access by:
Provider deletes Personal Information when it is no longer needed.
Provider may collect, use, hold and disclose Personal Information in order to:
Provider may disclose Personal Information when necessary for the purpose of support or when requested by a Provider client to:
Provider may disclose personal information to organisations outside of Australia such as cloud storage providers located in the United States. By using the Services, Individuals consent to the disclosure of their Personal Information to overseas recipients for data storage only. Provider will make a good faith effort to ensure that overseas recipients deal with Personal Information in a way that is consistent with the principles of the Privacy Act.
Questions or complaints from Individuals relating to Provider's use of Personal Information should be directed to Provider's privacy officer. They are contactable via the contact form on this website or by phone on 07 5430 2533.
When an Individual communicates a complaint to Provider, Provider will respond within 1 day, and seek to resolve the complaint entirely within 7 days if the nature of the complaint permits it. Provider's privacy officer will make a reasonable effort to address complaints or questions of Individuals, and where the privacy officer is unable to do so, the privacy officer will attempt to explain why it is unable to do so. If an Individual is unsatisfied with the outcome of the complaints process, Individual may complain to the Office of the Australian Information Commissioner.
Under privacy law, Individuals have the right to contact the Provider to modify or obtain information held about them by the Provider.
Provider acknowledges that from time to time, Provider may come into possession of Personal Information without being aware of it, for example, from other organisations using Provider's service to store data. Provider will make a good faith effort to deal with such Personal Information in accordance with this privacy policy and the principles in the Privacy Act.
During the use of the Services, Individuals may disclose Personal Information to Organisations. Provider will make a good faith effort to ensure that such disclosures are clear to Individuals, but how those Organisations handle Personal Information is beyond the control of Provider.
Provider may change the Agreement (including any amounts payable) by notifying Individual in writing or by email with 7 days notice. If Individual does not agree to the Agreement changes, Individual must cease using the Services.